Terms of Service

Acceptance of Terms

By accessing or using the GoAnswers website (goanswers.io) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Description of Services

GoAnswers provides AI visibility engineering services, including audits, entity optimization, content optimization, authority building, and monitoring for AI answer engines. Services are described in detail on our website and in individual service agreements.

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

Service Agreements

Specific service engagements are governed by separate service agreements that outline scope, deliverables, timelines, and fees. In the event of a conflict between these Terms and a service agreement, the service agreement prevails.

Free Audit

Our free AI Visibility Audit is provided at no cost and with no obligation. The audit is based on publicly available data and does not require access to your systems. We reserve the right to limit availability of the free audit at our discretion.

Intellectual Property

Our intellectual property

All content on the GoAnswers website — including text, graphics, logos, icons, images, software, and methodologies — is the property of GoAnswers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Your intellectual property

You retain ownership of all content, data, and materials you provide to us. By engaging our services, you grant us a limited license to use your materials solely for the purpose of delivering the agreed-upon services.

Confidentiality

We treat your business information as confidential. We will not disclose your proprietary information to third parties without your consent, except as necessary to deliver our services or as required by law.

Limitation of Liability

To the maximum extent permitted by law, GoAnswers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid us for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that our services will be uninterrupted, error-free, or that results obtained from using our services will be accurate or reliable.

AI answer engines are third-party platforms outside our control. We cannot guarantee specific outcomes, rankings, or citation behavior on any AI platform.

Indemnification

You agree to indemnify and hold GoAnswers harmless from any claims, losses, or damages arising from your use of our services or violation of these terms.

Termination

Either party may terminate a service engagement in accordance with the terms of the applicable service agreement. We may suspend or terminate your access to our website at any time if we believe you have violated these terms.

Governing Law

These terms are governed by the laws of the jurisdiction in which GoAnswers operates, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction in that jurisdiction.

Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on this page with a new "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Contact

If you have any questions about these Terms of Service, please contact us at hello@goanswers.io.